Thank you for shopping with The Dona's Merch Shop. Please read our Return and Refund Policy for a hassle-free shopping experience.

Returns/Exchanges:

• Contact us at merch@thedonasproject.com for incorrectly printed items or damaged items during shipping.

Refunds/Exchanges Not Available:

• Due to the nature of small batch, limited runs, and on-demand printing, we cannot offer refunds or exchanges unless there's a product issue as mentioned above.

Undeliverable Packages:

• Undeliverable packages returned due to address issues will be refunded for merchandise but not shipping. Reorder if needed.

Candle Shipments:

• Details about candle shipments during hot months are provided to ensure the quality of your purchase.

Holiday Orders:

• Order deadlines for holiday delivery are outlined for your convenience.

Feel free to reach out at merch@thedonasproject.com for any return or refund inquiries. Your satisfaction is important to us, and we're here to help make your experience with us exceptional!